Tag Archives: Delhi administration

URJA Editorial- July 2017

The Megalopolises of New York, London, Tokyo, Hong Kong, and others manage huge amounts of solid waste daily and effectively. In some cases the waste generation in these cities is much more than in Delhi.

Delhi fails in effective handling and disposal of all aspects of waste management. It fails in municipal solid waste management; it fails in C&D waste as well as electronic waste management.
A permanently staffed and educated state administration shows its lack of will & motivation to manage waste effectively, time and again

How it is, that Delhi is unable to manage its waste? Why such incapability in Delhi? How is it that other big cities of the world with high population density, multiple ethnicities, democratic discord, and large number of cars, people and limited boundaries have managed while Delhi administration is floundering?

Being totally unaccountable to the public the officialdom, safe & secure in their permanent jobs tends to ignore the task of daily administration. The attention in the media too is focused persistently on the odd statement of the elected representatives and the state functionary in the Government departments almost always gets away with impunity.

For years the citizens of Delhi were bombarded by that Government programme called ‘awareness campaigns’. From the safe environs of their offices the state administration ran programmes reminding people how littering and throwing garbage in public was bad. Even more programmes were run on lecturing about waste segregation. These programmes have had limited success and have passed their ‘use by’ date
‘Finding Sustainable Solutions’ is now the new mantra to keep the citizen guessing while filth collects around the Dhalaos and by lanes. After years of sustainable solutions being put out by various expert groups within and outside the government, after well known solutions that work everywhere have been proposed in India, and have been successfully implemented elsewhere, the State administration continues to rely on the excuse of looking for solutions to delay action on the ground.

This deliberate laziness, escapism and negligence on part of the Administration must be called out, pointed out and penalized. It is a pity that our judicial system has failed in providing compensation to the suffering tax payer. Without penalties imposed on officers for dereliction of duty, all residents get is to hear of yet another Committee being set up to deal with Civic Malfunctions . We go round and round in circles and the city residents suffer

The Media too has mostly kept its focus on the sensational and political aspects of waste and has ignored the abject bureaucratic apathy, and inefficiency on part of the state administration

Public spirited citizens must get this. They must raise their voice to protest this delaying tactic and escape route in the garb of awareness programmes and solution finding meetings being carried out by the administration.
There is much corruption in the business of waste and entrenched vested interests do not allow change easily. The pre existing economic model for waste has run its course and new economic models which are fairly well known must be made a part of the reform process

Citizens must turn their focus on the State administration and call its officers to account. Law enforcement on the public and making officers accountable for the failure to implement the SWM 2016 rules should be our demand. That would be the most effective awareness programme as well as the solution.

 Ashutosh Dikshit

CEO

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Governance in Delhi requires an urban lexicon

The other day I was struck by a news item about a Member of Parliament in Delhi suggesting that Resident Welfare Association (RWA) can work with him through a RWA ‘chaupal’

Why use the word chaupal, which means a meeting place in a village. Delhi is not a village.  It’s not the M.P in question alone, other urban organisations too opt for such expressions; often using words like panchayat for meetings or gatherings which are purely urban community affairs. Take the word mohalla sabha – which has come to be the phrase being used for meetings held by MLAs in their constituencies, it suffers from similar deficiencies owing to the impression they create.

Examine the verbiage in an FIR used by the Police. The Persian words, Moharrir, insdaad jarayam, deeda danishta, aarinda, translated as the following: records in charge, prevention of crime, knowingly, reporting person respectively, make an FIR seem like a parchment from a medieval Iranian alley. Surprisingly, the Police training school still instructs the common beat constable in these words. There is no other way he could have acquired this vocabulary. I tried to find Persian – English translations for the 130 odd words the police use in their FIRs only to find the mystery deepen.  I have learnt that a lawyer has now filed a PIL questioning the use of such words in the high court of Delhi.

A FIR (First Information report) should be intelligible, relevant and contextual for the citizen. We are a country of diverse languages and it is very important that the language used for basic urban governance, assists in the complete understanding of a situation rather than impede.

The other terms to junk are Camp, and Junta durbar

It is unthinkable that the Capital of one of the largest economies in the world organizes property tax camps or police grievance camps. The idea that a Government department needs to compensate for its lack of accessibility by categorizing the citizen as a refugee or a prisoner of war or some variant of a destitute is inappropriate in what is meant to be a genuine outreach programme. Using the word durbar for handling public grievances in a republic is avoidable

Once again it is not something the department does deliberately. It is a colonial term that we continue to use. These terms inadvertently reinforce how the leadership and the Government view the voter. Worse, this communication ensues, back and forth thereby solidifying an idea that is both unworkable and unwelcome in a modern city

Delhi is burgeoning with migrants who have left their villages because the politics there dissuades modernization. This city is brimming with a young population that is not looking for a chaupal or panchayat. It wants to be a part of something different from what a mohalla signifies and it certainly does not want the urban marketplace to look like a village haat. It wants a responsive police which registers her complaint in an intelligible format.

Delhi may be classified as urban but it is not urbane. Delhi is a megalopolis and there is a need to evoke a sense of urban usage of space, time and mobility which is recognizably different from a village or small town.

We require a fresh prototype for dealing with the load on civic infrastructure. The use of an urban dictionary for identifying public spaces, mobility, architecture, and social communication can be a beginning. There is a need to contemporize and consciously work towards change, rather than expect a purely organic evolution which will not serve the ends of modern governance.

Cities, unlike villages, have to develop models that can allow strangers to go about their business depending upon systems that do not require a friend. Rural verbiage seeks to suggest an altogether different construct that is unviable for a sustainable city.

Generation after generation we are only acting out of what has become a habit in our cities, to somehow romanticize urban governance by using simplistic rural terms.

I absolutely support the idea of RWA interacting with the elected representatives. As a matter of fact the erstwhile undivided Municipal Corporation of Delhi had initiated a scheme called Resident ward committee (R.W.C). The scheme failed precisely because of the rural mindset of the Municipal councilors who see themselves as feudal gram pradhans and the Municipal ward as a village.

Delhi has many villages which influence its politics. The demographics have changed with migrants renting houses and population within urban villages and unauthorized colonies has grown manifold. Delhi’s politics has been & will continue to be deeply influenced by this voter. It is therefore even more important that communication related to governance depicts modernity & equality by helping to foster an atmosphere that promotes thinking for the future. Rural terminology, I’m afraid, will not help at all.

This is all the more important because, the idea that Delhi can be a collection of chaupals, mohallas, panchayats locally, but collectively metamorphose into a modern city, is romantic but irrational.

If urban dwellers were so taken up by rural imagery they would migrate to a village.

I am not speaking about exclusively using Hindi or English or Urdu; I know that language can be easily politicized and a gullible public totally misled into questioning the motives of policy makers instead of questioning the urban disarray the citizen lives in. It would be intelligent that urban civic vocabulary relies on common parlance.

It is not my view that these chaupals or panchayats, mohalla sabha, or haats should be given English names, or the Persian names turned into pure Hindi or Sanskrit.  I would suggest nomenclature that reflects an urban character to effectively communicate what is relevant and useful insofar as government schemes and public work is concerned. Private projects can be named after sub Saharan Africa or Luxembourg

As an example the mohalla sabhas in Delhi could preferably have been called   nagrik sabha. The first evokes a sense of medieval insularity the latter perhaps signifies something more urban. Instead of RWA Chaupal it could be a RWA Baithak or RWA Committee or RWA Samiti

I am not making the point that that only changing the language helps. However, in the development and expression of ideas, language and imagery play a vital role. It is of strategic importance for us to draft new words through which we can communicate effectively among ourselves towards building a modern city.

Ashutosh Dikshit- August 2015

 

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